Policies
Cancellations
We ask that a 24- hour notice be provided when canceling appointments. If more than two appointments are missed without sufficient notice, a credit card will be required to pay for missed scheduled and future appointments. This will ensure that our service providers are compensated for the lost time.
Late Arrivals
If you are running late, a phone call is always appreciated. We recommend arriving 5-10 minutes prior to your appointment time. All services will end at the scheduled time so that the next guest will not be delayed. Any guest arriving 15 minutes late or more may be asked to reschedule.
Product Returns
Products returned after 30 days of purchase will be issued an in-salon product credit. Restrictions may apply.